How To Sign Up To Become A Member

STEPS	1.       Read the steps below to learn how to sign-up to become a member.
	2.       To sign up, click the link SIGNUP NOW button on the Home page or click the link at SIGNUP TO BECOME A MEMBER button.
	3.       Next choose your Membership Level (Single, Family, Student), the type of subscription (Online or Print)  and method of renewal (Auto-Renw or Manual Pay) within each level and then click SIGNUP NOW button above  or go to the Home page and click the same button under Become A Member heading. Please Note 1: You must carefully choose the membership that best suits you as you cannot change it for a year. Check the list of Annual Member Fees above to make sure you have choosen the correct one. Please Note 2:, Birds SA prefers Auto-Renew method of renewal paid online via a credit/direct debit card. If you don't wish to have automatic renewal of your membership annually and do not wish to enter your card details, then choose a Manual Pay method of renewal and enter your card details every year when you renew your membership. Learn more about Auto-Renew and Manual Pay below in the next dropdown below.
	4.       Fill out the form, agree to Birds SA policies and click SUBMIT. Please note: Username: Enter your email address (i.e., not an abbreviation or another set of words) Password: Choose letters, symbols, numbers, upper and lower case and the password should be at least 10 characters long. Ticking Yes to Birds SA policies at the bottom of the form is mandatory. When you submit the form, you will be automatically logged in and your username and password registered.  When adding your personal information, please follow our standards for mailing purposes. Please Do Not use all lower case or all uppercase for everything. First names, last names, street names - Proper case for proper nouns, that is, the first letter is a capital and the remaining letters are lower case, e.g., John Citizen. Addresses - PO Box City/suburb - all UPPER CASE, e.g., NEW YORK, GLENELG Mobile number - 10 digits for Australia, no spaces, no country code unless outside of Australia, e.g., 0429888777 or 1429888777 (international) Phone number  - (landline) no area code for SA (8 digits - 82221111), area code for all other Australian states and territories (10 digits), e.g., 0282221111 Alternate contact number - use a mobile or landline, if needed
	5.      You will next be shown the donation options. They are $10, $25, $50, and $200. Please note you can click combinations of donations to make different amounts (e.g., $10 x 2 = $20, $200 x 5 = $1,000).  If you wish to contribute a customised amount, please email by contacting the Membership Officer at membership@birdssa.asn.au Donations go towards studies on bird species, their habitats and conservation. Calls for the application of conservation research grants are made in March and September each year. To read more click here.  If you wish to make a donation, make it or proceed immediately by clicking CHECKOUT.
	6.      Now, choose your payment method, accept the terms and conditions and click NEXT.  Below is a Manual Pay payment method.  Recall the membership fees and payment methods are described above. Please note, Manual Pay memberships paid via cash at a meeting and bank deposits to a Birds SA account can take longer to process. Cash can take up to a month to process and create considerable extra work for volunteerTreasurer.   If you choose Auto-Renew payment method as shown below, please select Credit/Debit Card.    When you choose Credit/Debit Card, the card information is entered. You have the option to save it in Member Jungle if you wish for future Manual Pay renewals, if required as shown below. This does not happen for other Manual Pay payment methods. Please note, for Auto-Renew payments your card information is automatically saved to enable renewals to happen automatically.
	7.    At the end, you will receive a notice saying an administrator will approve your registration and can log out of the website.
	8.     You will also receive email saying the same.
	9.     You will receive a receipt of payment via email (see example)
	10.       In a few days, you will receive an email approving your membership. Once this happens you can log in to your member profile.
	11.     Once you login, your new member profile will display as shown below. It has six tabs. They are: My Account - displays all your contact details as the primary member. You can view your details (if you need to edit your details then go to My Memberships tab), email preferences and the latest issue of The Birder and the SA Ornithologist My Memberships - displays your contact details, membership card, membership details and in the case of a family membership information where additional family members can be added (secondary memberships)  My Payments - displays payment type and payment history. My Events (Not currently in use) My Orders (Not currently in use) My Listings (Not currently in use)               My Account   My Account is used to view your membership details only. Ignore the REVIEW AND EDIT MY DETAILS. You can edit your details under My Memberships tab below. When editing, please follow our standards for mailing purposes. Please Do Not use all lower case or all uppercase for everything. First names, last names, street names - Proper case for proper nouns, that is, the first letter is a capital and the remaining letters are lower case, e.g., John Citizen. City/suburb - all UPPER CASE, e.g., NEW YORK, GLENELG Mobile number - 10 digits for Australia, no spaces, no country code unless outside of Australia, e.g., 0429888777 or 1429888777 (international) Phone number  - (landline) no area code for SA (8 digits - 82221111), area code for all other Australian states and territories (10 digits), e.g., 0282221111 Alternate contact number - use a mobile or landline, if needed Please note, you cannot edit critical email notifications and publications information.   My Membership This tab is used to summarise the contact details of the primary member, profile picture, current membership (including membership card and membership details), secondary members of a family membership only and past payments. Members with a family membership will notice that their family members are not listed in the View membership details button. Birds SA leaves decisions about listing family members with the primary member of the family group. To add a secondary member of a family membership, you will see + ADD SECONDARY MEMBER button. But first consider the following: 18 years and older - can have their own email address should the primary member wish (Please note, only one printed copy of our publications will go to the primary member). Under 18 years - leave blank as Birds SA does not support email addresses for anyone under 18. Relationship - partner, child or dependent options Still want to add a secondary member You can find more information about adding secondary members by going to Add Seconday Members.   My Payments In the My Payments Tab, members can view or update their card information for membership subscriptions and other payments.            Payment information  displays card information. Payment security is robust. Member Jungle allows you to process online payments for membership, events and the online store. Our payment gateway is powered by the Stripe Connect gateway and is completely PCI compliant, which means that no credit card information is ever stored on your own site and all payment data is secure.

An Auto-Renew subscription means you can 'set & forget' payment as it will automatically renew each year. Note:

• You must store your credit/debit card details in Member Jungle, and
• You must remember to update your card number, its expiry date and 3-digit security number on the back of the card when your bank replaces it with a new card. Otherwise, your membership will expire and if you don't renew and update your card within 90 days of the expiry date, you will need to rejoin again. 

A member's expiry date shows when their next automated payment is due.

For example, an annual membership that expiries 24 February 2021 and an attempt to get payment from the nominated debit/credit card will occur on 23 February 2021. With an Auto-Renew payment, if the payment is successful, it would update the expiry date to 24 February 2022 automatically. You don't have to do anything if your card details are up-to-date. 

The system will attempt to take the payment the day before it is due.  If the payment goes through successfully the member will be sent an automated renewal email (using the standard membership level renewal email template).

If the payment fails, the Membership Officer and the member will both be notified via email.  The member is asked to make sure there is money in their account or update their payment details before the next day.

Note: If the payment fails a second time, both the Membership Officer and the member will receive an email to say that it hasn't gone through successfully. The member will be moved into Pending dashboard and be like an expired member with no access.

If you wish to keep the membership, you must log in to your account and process a renewal.

A Manual Pay subscription means you need to physically log in into Member Jungle via the Member Jungle app or the Birds SA website every year to renew your subscription. You will be asked to reconfirm your membership level with 'Manual Pay'. Next, you will be required to step through the payment using the same steps as when you joined. Note, you have the option to store your debit/credit card details or not in Member Jungle.  

Credit/Debit Card Security. Whether you choose Auto-Renew or Manual Pay, Birds SA does not store your credit or debit card information. Neither does Member Jungle.

The Member Jungle payment gateway is built on top of the Stripe payment gateway. Stripe is one of the leading global payment gateways and has bank-level protection for data. They have the highest level of Payment Card Industry (PCI) Certification.Within the processing step of a transaction processed via Stripe there are additional fraud checks done against that card and the nature of the transaction. Member Jungle stores no credit or payment data on their systems. If a member ‘stores’ or saves
their credit or debit card, all information is stored at Stripe (with all their bank-level protection for data), and Member Jungle only stores a link that can be used to charge that card for future transactions and only from your Member Jungle website.

Member Jungle also limits the number of payments, successful or not, that can be transacted in a period of time. 

More details about Stripe and their security, please read Security at Stripe.

Cancel Auto-Renew Subscription. Read next FAQ.

 

Under the Payments tab of your account, primary members will see their saved cards and any active auto-renewing subscription products.

 

A member can cancel their subscription at any time by clicking CANCEL next to the subscription under the Memberships tab. This action must be taken anytime up until a day before the expiry date because the system will attempt to take the Auto-Renew payment the day before it is due. 

You can only change from Auto-Renew payment option when your membership is due for renewal, but you must do it well before before two days before your expiry date. Otherwise, it will automatically renew. You will receive a renewal reminder 14 days, 7 days and 2 days before your expiry date. 

If you still wish to keep your membership and make a Manual Pay payment every year, you must log in to your account and process the renewal as a manual payment. 

 

Members will receive three (3) reminder emails to renew their membership. The first is at 28 days, then 14 days and finally 2 days before the expiry date. 

After the expiry date, members have up to 90 days to renew their membership online.  You can renew your membership by logging in with your current username and password.

After the 90-day period of grace, your membership is cancelled. If you forgot to renew within 90 days and you wish to continue your membership, you will need to SIGNUP again. Please note, this will break your membership longevity. 

To sign up, click the link SIGNUP NOW button on the Home page or click the link at SIGNUP TO BECOME A MEMBER button.

 

How To Renew A Membership

Steps	1.    You will receive an email reminding you your membership is due for renewal. Please note, if you do not have an email address, go to the bottom of the Home page of the Birds SA website and scroll down to Contact Us form.
	2.     You can renew online or via the Member Jungle app. To renew online, click on the link in the email you received (".....to renew your membership today") to start the renewal process. To renew using the Member Jungle app, click here. 3.     Choose your membership level and the type of renewal (Auto-Renew or Manual Pay) and click START RENEWAL If you want to carry over auto-renewal, choose a membership fee with Auto-Renew in the name (as shown below). If you still want to use your card but wish to manually manage it for the next renewal, you must choose a membership level with the renewal type of  Manual Pay in the name. To review the membership fees, go to the Membership Fees section above.
	4.      Next, update any personal information and SUBMIT
	5.    Next, you will be shown the donation options for donations to the Conservation Research Fund and other conservation projects.  The donation options are $10, $25, $50, and $200. Please note you can click combinations of donations to make different amounts (e.g., $10 x 2 = $20, $200 x 5 = $1,000). If you wish to contribute another amount, please email the Membership Officer at membership@birdssa.asn.au   Donations to the Conservation Research Fund go towards studies on bird species, their habitats and conservation. The calls for applications for the conservation research grants are made in March and September each year. To read more click here. Donations to other conservation projects support groundwork such as fencing off breeding areas for Fairy Tern, growing native plants to restore bird habitat or stopping duck hunting.   If you wish to make a donation, make it or proceed immediately by clicking CHECKOUT
	6.    All payments are approved by the Membership Officer once received at the bank.
	7.   Once approved, you will receive an email of renewal success.

 

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Payment Security

Member Jungle allows you to process online payments for membership, events and the online store. Our payment gateway is powered by the Stripe Connect gateway and is completely PCI compliant, which means that no credit card information is ever stored on your own site and all payment data is secure.

There are many reasons why you can't log in to Member Jungle.

Have you attempted to login more than 3 times? An email will be sent to unlock it within 24 hrs during business days. On weekends and holidays, you'll need to wait until the next business day.

Troubleshooting

1. Did you use the wrong password? Recall you have to type it with the correct uppercase, lowercase letters, numbers and symbols. Remember, you password should contain at least 12 characters.
2. Have you forgot your password?
3. Have you used the wrong username? Your username MUST be your email address.
4. Is the Caps Lock key on your keyboard "ON"? It should be "OFF"

•  If you answer "no" to Questions 1-4, you can fix it yourself by creating a new password as outlined below:

1. Go to the Birds SA website and click on Member Login in the top menu
2. Enter your username which should be your email address.  (Note 1, if it's not your email address, contact Tech Admin at itsupport@birdssa.asn.au)
3. Create a new password by clicking Forgot Your Password on the Login page.
4. Follow the instructions requested by Member Jungle. When asked to enter your username, enter your email address and when asked to enter your email address, enter the email address again. Yes, it's OK to use it twice. (Note 2, if your username is NOT your email address and you replace it with your email address, you won't be able to login because the new password is matching the old username. Please contact Tech Admin for support at itsupport@birdssa.asn.au).
5. Member Jungle will email you with a link, click on it to enter your new password and confirm it. So check your email account as shown above.
6. Record your new password in a safe place and then login using your new password.

If you are still having difficulties, please email Tech Admin at itsupport@birdssa.asn.au

To receive a printed copy of The Birder or the SA Ornithologist in the post, you need an INDIVIDUAL PRINT($80) or a FAMILY PRINT ($90) subscription. 

To change your membership:

1. INDIVIDUAL ONLINE to INDIVIDUAL PRINT or a FAMILY ONLINE to FAMILY PRINT membership, please wait until your membership is due for renewal.
2. INDIVIDUAL ONLINE to FAMILY ONLINE or INDIVIDUAL PRINT or a FAMILY PRINT, please email the Membership Officer.

A family membership has primary and secondary members.

The primary member manages the membership and basically manages the account. Secondary members are other family members, such as partners, children or a dependent who is interested in birds. Secondary members can have their own account with a username and password to access publications online. However, the primary member must add each family member one at a time. Please note, a secondary member cannot edit their details. 

Add a secondary member

1. Go to the Birds SA website, click "Member Login" button to go to the new login page.

           

 

2. CLICK the SECONDARY MEMBERS tab.

 

Before adding family members consider:

• must be 18 years and older and they have their own email address (Please note, only one printed copy of our publications will go to the primary member).
• Under 18 years - leave blank as Birds SA does not support email addresses for under aged children
• Relationship - partner, child or dependent options
• Still want to add a secondary member

 

3.  Go to the Secondary Members 

 

 

4. Once you have completed and saved your secondary member details, click SAVE.

5. You can see all secondary members in your group membership listed below your membership card. Click the arrow to view their details.

6.  REPEAT this process for each family member you wish to add.

 

Login Details for a Secondary Member

If your membership organisation allows, the Primary Member can dictate if their Secondary Members will have their own login access to their membership details.

To give your Secondary Member a login, you will need to complete the Username field in the Secondary Member form. This will trigger an email to be sent to the Secondary Member with a link to create their password. 

If a Secondary Member has login access, they will see only their own details and membership card. Only the primary member can see the details of all members in the group.

A Secondary Member with login access will also have access to the mobile app and all of its functions.

 

Editing Secondary Member Details

A Primary Member can edit the details of their Secondary Members in the members area. 

To do this, click the arrow next to the name of the Secondary Member you would like to edit.

Click the icon next to the field you would like to edit, and update the information required. Once you have completed your editing, click Save.

 

A Secondary Member that has login access can also edit their own information in their membership area. 

Deleting A Secondary Member

A Primary Member can delete one of the Secondary Members in their membership group by clicking the arrow next to the Secondary Members name, and scrolling down to the bottom of their information. 

Select the delete icon from the "Delete Secondary Member" field and confirm. 

Deleting a member will allow another Secondary Member to be added to the membership group in its place.

Adding A Profile Picture

A Primary Member can add a profile picture for the Secondary Members. Secondary Members with login access can also upload their own profile pictures in the membership administration area.

To do this, click on the edit icon next to the profile picture field, and upload your file. 

Note: Once a profile picture has been added, it can not be removed. It can only be updated.

The profile picture will be visible on the members profile on the mobile app, and it is possible to add them as a field on custom designed membership cards (all custom membership cards incur a developer fee).

You can cancel your membership anytime in just 2 clicks from your Account page. 

1. Login to your account using your username and password.
2.  Your account details will show in Member Jungle:
3. 
4.  
5. Click MANAGE SUBSCRIPTIONS button
6. Click CANCEL button to cancel your subscription.
7. 
8. Follow the prompts thereafter. 

 

Birds SA welcomes membership from library institutions or their publishing house representatives.

Please note: The latest issue and the six previous issues of The Birder are not accessible to non-members.  Similarly, access to the SA Ornithologist is locked for 12 months for non-members.  

The annual subscription fees are:

• Periodicals Online - $20 (online access to The Birder and SA Ornithologist)
• Periodicals Print - $50 each (online access and printed copies of The Birder or SA Ornithologist)
• The Birder & SA Ornithologist - $100

To subscribe:

• Register by clicking SIGNUP NOW
• Select the subscription fee
• Complete the online form, and
• Select your payment method 

The payment methods are:

• Visa or Mastercard credit card (auto renew each year by saving the card details or don't save to avoid auto renewal)
• Visa or Mastercard direct debit card (auto renew each year by saving the card details or don't save to avoid auto renewal)
• Bank deposit to Birds SA account (bank details are provided on the Invoice sent with the renewal email). The Swift/BIC code is ANZBAU3MXXX

The Birds SA library also has free library exchanges with some Australian libraries. This is an ongoing legacy at this time. 

To inquire about library exchanges, contact the Membership Officer.

Download the Member Jungle New Mobile App

All members should download the Member Jungle mobile app and stay up to date with what's going on in Birds SA. It is the 'Members Only' app for events and benefits tailor-made for members. 

You can also receive notifications about important event reminders and when a website admin adds something new to the website.

to download the app, click this link -  Member Jungle mobile app.

You can learn more in this document: Instructions to Turn On 2-Factor Authentication (PDF, 663 Kb, 12 July 2024).

For all other membership questions, please email the Membership Officer.